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Sign Up NowIrregularities of any type, including but not limited to the following, give Royal Reels the authority to cancel or declare invalid any transaction at its sole discretion:
The player's or customer's name and address do not correspond with the one on file for the credit card or other payment method.
Any discrepancy that might impede the handling of financial transactions or lead to the assumption of a breach of the General Conditions.
Royal Reels 16 severely punishes any customer or player who engages in fraudulent activities in relation to RoyalReels16 services or goods. It is absolutely forbidden to engage in any fraudulent conduct, as decided only by RoyalReels 16. Some examples of fraudulent activities include using stolen credit cards, transferring payments to other player accounts (chip dumping), forging documents, working together, or providing fake information when required. In the event of fraudulent acts, Roya lReels16 may seek civil damages and/or criminal prosecution, in addition to any other remedies specified in the general terms and conditions or the relevant game rules. Additionally, casinos retain the right to record customer phone conversations for the purpose of passing them on to other parties for legal action. We shall notify the proper authorities if we feel any player or customer is engaging in fraudulent behaviour or making a suspicious transaction.
Additionally, it is against the law to put money into the Account that has been gained illegally. In order to stop the laundering of funds and the financing of terrorist activities, the platform will review all transactions. Notification will be sent to the relevant authorities about any suspicious transactions.
The consumer must use his own electronic payment account for any deposits or withdrawals made via electronic means (e.g., an electronic wallet). Your earnings will be nullified if you pay using an external electronic payment account. In the event that this regulation is violated, our organisation retains the right to delete the client's account.
The Virtual Gaming Platform has complete authority over whether or not to invalidate transactions, and the player or client has no recourse against this decision. In the event that the Digital Betting Site detects any anomalies in the payment transactions outlined in 1) to 4) above, or if there is reasonable suspicion of a violation of any rules governing gaming or betting at the Web Gambling Portal, including these General Terms and Conditions, game rules, and any applicable specific rules, the Internet Gaming Destination reserves the right to declare the transactions in question invalid at its sole discretion.
The Electronic Casino retains the right to retain and charge any and all charges that may arise after any process, including but not limited to transaction fees, court costs, and more.
To be eligible for a withdrawal, you must wager the funds three times at odds of 1.80 or higher for each event in your Online Gambling Hub account. For example, if you deposit 10 EUR, you must wager a total of 30 EUR at odds of 1.80 or higher for each event before you can request a withdrawal. To avoid having your investment rolled over, you must place bets with odds greater than 1.80 (per event). "Draw No Bet," "Asian Handicap," "Cashout," and "Postponed matches" are not eligible for the deposit rollover. Consequently, the Interactive Gaming Platform retains the absolute right to cancel the respective deposit(s) in part or in full, to retract any costs that may have resulted therefrom, and to close the Digital Casino account permanently if it suspects abuse (e.g., when a user requests a withdrawal on a deposited amount that has not been appropriately used for game play). Additionally, the Web Betting Destination has the right, in its sole discretion, to seek and collect adequate evidence of deposit and supplementary copies of personal identity before processing any withdrawal request.
Operators in France may only offer sports betting and gambling services if they are authorised by an administrative body called ARJEL, according to French law n°2010-476 of 12 May 2010, which regulates and opens up the online gambling and games of chance sector. Therefore, at this time we are unable to provide these services to clients in France. The Internet Gambling Site has decided to provide instant access to its services to clients who either 1) continuously reside in France or 2) have a bank account with a French bank. This change is effective immediately.
To be eligible Customers may get their money back if they have funded their trading account(s) but haven't made a purchase yet. This means that Digibrite SRL, the company, may repay a customer even if they haven't given them all the verification documents they need.
If a client meets the eligibility requirements, they may initiate the refund process by contacting the company (you can find their contact information on the website). The Client should use only his/her registered e-mail address when seeking a refund.
The client's funds will be returned to the same source and transmitted using the same method and remitter as the initial deposit. However, in the event that Digibrite SRL is unable to process this payment, the company has the right to suggest or approve an alternative method of transmission at its discretion.
In most cases, the client doesn't need to provide the company verification documents to get their money back. However, in cases where Digibrite SRL, the company, doesn't have all the information it needs from the client's payment provider, it will ask for a confirmation of the bank transfer before it can proceed with the refund.
We would like to bring to your attention that there are some payment providers who do not provide us with all the information we need to process your refund. In these cases, we kindly ask you to provide us with additional documents, such as a confirmation of your bank transfer, which will show the details of the account used to make the initial deposit. Thank you for your understanding.
The Company (Digibrite SRL) will pay the Client the requested amount either immediately or, at the latest, by the end of the next business day (however, the exact time it takes for the money to reach the Client might differ based on the payment method they chose). Refunds may take longer than expected if the client is required to provide further documentation in order for the company to verify the origin of the monies.
